Terms & Conditions

The website belongs to the company "Kirei"
Any user who wishes to use our company's website is required to agree to and abide by the following terms and conditions:

Purchase

When purchasing products from the Website, you will be required to share your personal information with us, including credit or debit card details, at which time you warrant that you have the legal right to use said card and that the information you provide is accurate.


We reserve the right to refuse or cancel your order at any time for any reason, which may include product or service shortages, pricing errors, unauthorized or illegal transactions, etc.

Cancel order
  • An order can be canceled within 6 hours of placing it.
Order return
  • Returns can be requested within 24 hours of receiving the order.
  • Only damaged/factory defect products can be returned.
  • All items you order must be unused and in their original packaging.
  • In case of return, the courier service fee will not be refunded.
  • Refunds will be made to the original payment account within 10 business days of agreement.
  • If you would like to exchange an item, please return the original product first. Once we receive the returned item, the exchange process will be carried out quickly.
  • Please note that return shipping costs are the responsibility of the customer, and courier charges are non-refundable.
Using the website

You may use the Service only for lawful purposes and in accordance with our terms.


Analytics

Analytics We may use third-party services to monitor and analyze our service.


Reports

By registering on our website, you automatically confirm that the information provided is accurate and complete.

Using incorrect, incomplete or outdated information will result in immediate cancellation of your account.

You are responsible for the security of your account and password.

You also assume responsibility for all actions related to your registration data.

In the event of unauthorized use of your account or a security breach, you must notify us immediately to avoid profile cancellation.


Termination of service provision

We reserve the right to cancel or suspend your profile and access to the server in case of violation of the terms or other suspicious activities.


Governing law
These Terms and Conditions shall be interpreted and governed by the laws of Georgia.


Changes to the service

We reserve the right to make changes to our services. Accordingly, we may periodically restrict access to specific parts of the service or the entire service.

Delivery terms

Orders placed before 15:00 will be delivered in Tbilisi on the same or next day, in the regions on the 2nd or 3rd day.

  • Standard delivery (Tbilisi) - 5₾
  • Standard delivery (region) - 12₾
  • Free shipping - for purchases over 110₾


Confirmation/consent

By using any service offered by us, you automatically confirm that you have read and agree to the terms and conditions.